Select from one of the General, Financial, Administrative or Maintenance questions below.
GENERAL INFORMATION
Who governs the Association?
What if I have a serious emergency after hours?
FINANCIAL INFORMATION
Where do I send my association payments?
When will I receive a new payment book?
When will I receive the annual operating budget for the new fiscal year?
When is my association assessment payment due?
Can I have my monthly payments automatically deducted from my bank account?
ADMINISTRATIVE INFORMATION
When is the annual meeting?
How do I contact the board of directors?
How can I obtain the Master Deed and Bylaws?
How can I change our Designated Voting Representative?
How can I change my emergency information on file?
How do I file a complaint about my neighbor?
How can I obtain proof of the Association’s insurance?
Do I need any property insurance?
Can I lease my unit to someone else?
Can I change the exterior of my home?
When will rubbish and recycled items be picked up?
MAINTENANCE INFORMATION
How do I turn on/off my exterior spigot?
How do I request maintenance?
Can I turn off my sump pump?
GENERAL INFORMATION
Who governs the Association?
A Board of Directors governs the Association. Directors are co-owner volunteers who have been elected by the Association membership. The day-to-day management is handled by our management agent:
Herriman & Associates, Inc.
41486 Wilcox Road, Suite 1
Plymouth, MI 48170-3104
734-459-5440 fax 734-459-0690
www.herriman.net
What if I have a serious emergency after hours?
Call 734-459-5440 at any time. An after hours recording will provide you with instructions to contact the emergency pager number for the day. Herriman & Associates, Inc. will contact you as soon as they receive your pager call.
FINANCIAL INFORMATION
Where do I send my association payments?
Three payment options are available – payment, via online banking, payment via Credit/Debit card or payment with a check.
If you pay via an online banking service, you must include the association’s name AND your account number (located at the bottom center of your payment coupon) in the “Pay To” line. Mail payments to the address below.
If you pay via Credit/Debit card, you may either pay via www.herriman.net or by phone at (734) 459-5440. We do not accept payments larger than $600.00 and only Visa / MasterCard / Discover are accepted.
If you pay by check, mail your check AND your payment coupon to:
The Townes at Liberty Park Condominium Association
c/o Herriman & Associates, Inc.
P.O. Box 6409
Plymouth, MI 48170-0972
When will I receive a new payment coupon?
Payment coupons are mailed by mid-December. If you have recently purchased your home, please click Contact Us to request a new coupon.
When will I receive the annual operating budget for the new fiscal year?
Budgets are typically mailed after the Board of Directors approval or in mid-December.
When is my association assessment due?
Assessments are currently collected monthly and are due on the 1st of each month.
Can I have my monthly payments deducted from my bank account automatically?
We cannot deduct payments for assessments that are collected in annually.
ADMINISTRATIVE INFORMATION
When is the annual meeting?
The Association holds its annual meeting each May. Notification is sent to all co-owners three to four weeks in advance of the meeting.
How do I contact the board of directors?
Simply click Contact Us. Your concerns, comments or compliments will be given to the Board of Directors. If you wish to address the Board of Directors in person, please request the day and time of the next scheduled board meeting.
How can I obtain the Master Deed and Bylaws?
Click Contact Us to request these documents. They will be copied for a fee and made available for pick-up. Please allow 2 days for preparation.
Hint: These documents may have been given to you at your mortgage closing.
How can I change our Designated Voting Representative?
Click Service Forms. You can print, sign and mail the Designated Voting Representative form at any time. All co-owners receive this form prior to each annual meeting.
How can I change my emergency information on file?
Click Service Forms.
How do I file a complaint about my neighbor?
Please contact the police immediately if you are concerned about your personal safety.
If you wish to file a complaint with the Association, please submit your complaint in writing to Herriman & Associates, Inc. If necessary, a hearing will be scheduled and will will notify the (allegedly) offending co-owner. You will be asked to appear at a board or committee hearing to state your complaint.
How can I obtain proof of the Association’s insurance?
The Association’s insurance agent will provide proof upon request. Click Contact Us to request the name and phone number of the Association’s Insurance agent.
Do I need any property insurance?
Yes, you cannot rely on the Association’s property casualty and liability insurance policies to cover your personal property or betterments or improvements of your condominium unit. You are urged to consult with your insurance agent.
Can I lease my unit to someone else?
If you are planning to lease your unit, a copy of the lease should be sent to Herriman & Associates, Inc. at least 10 days prior to signing. Herriman & Associates, Inc. reviews leases for the Association to assure that all leases and rental agreements state that tenants or non-co-owner occupants shall comply with all of the conditions of the condominium documents.
Can I change the exterior of my home?
There are restrictions relative to making modifications to the common elements – the exteriors of buildings, the common grounds and some Limited Common Elements. Visit Policies and complete a Modification Request. The Board of Directors must approve your request before you begin any modification.
When will rubbish and recycled items be picked up?
Rubbish and Recylcing is picked up each Monday. Recylcing bins for paper, plastic, tin and glass are available from The City of Novi.
MAINTENANCE INFORMATION
How do I request maintenance?
To report maintenance for association common elements click Service Forms.