Click here for the complete Welcome Letter or select from one of the General, Financial, Administrative or Maintenance questions below.
GENERAL INFORMATION
Who governs the Association?
What if I have a serious emergency after hours?
Where can I mail my forms and correspondence?
FINANCIAL INFORMATION
When is my regular assessment payment due?
Where do I send my association payments?
What is my Association account number?
When will I receive a new payment book?
When will I receive the annual operating budget for the new fiscal year?
When is my association assessment payment due?
Can I have my monthly payments automatically deducted from my bank account?
ADMINISTRATIVE INFORMATION
How do I contact the board of directors?
How can I obtain the Master Deed and Bylaws?
How can I change our Designated Voting Representative?
How can I change my emergency information on file?
How do I file a complaint about my neighbor?
How can I obtain proof of the Association’s insurance?
Do I need any property insurance?
Can I lease my unit to someone else?
How can I get a new mailbox key?
Can I change the exterior of my home?
Can I park on the street?
Will my pet be welcome at the Association?
When will rubbish and recycled items be picked up?
MAINTENANCE INFORMATION
Should I change my exterior light bulbs?
How do I turn on/off my exterior spigot?
How do I turn on/off my lawn sprinkler system?
How do I request maintenance?
Why is my neighbor asking about my utility box?
GENERAL INFORMATION
Who governs the Association?
A Board of Directors governs the Association. Directors are co-owner volunteers who have been elected by the Association membership. The day-to-day management is handled by our management agent:
Herriman & Associates, Inc.
41486 Wilcox Road, Plymouth, MI 48170-3104
734-459-5440 fax 734-459-0690
www.herriman.net
What if I have a serious emergency after hours?
Call 734-459-5440 at any time. A recording will provide you with the emergency pager number for the day. Herriman & Associates, Inc. will contact you within 15 minutes as soon as they receive your pager call.
Where can I mail my forms and correspondence?
Please send all forms and general correspondence to our management agent office: Pinewood Village Condominium Association c/o Herriman & Associates, Inc. 41486 Wilcox Road Plymouth, MI 48170-3104 See the Financial section for payment remittance address.
FINANCIAL INFORMATION
When is my regular assessment payment due?
All Association dues/assessments are due on the first of each month and are payable to the Association. Payments must be made in full by the tenth (10th) of each month to avoid a late fee.
Where do I send my association payments?
Three payment options are available – automatic deduction from your bank account, payment via on-line banking or payment with a check.
If you sign-up for automatic payment, your regular assessment payments will be automatically deducted from your bank account each month. Click Service Forms to print an ACH Debit Authorization – you can sign-up at any time.
If you pay via an on-line banking service, you must include the association’s name AND your account number (located at the bottom center of your payment coupon) in the “Pay To” line. Mail payments to the address below.
If you pay by check, mail your check AND your payment coupon to:
Pinewood Village Condominium Association
c/o Herriman & Associates, Inc.
P.O. Box 6409
Plymouth, MI 48170
What is my Association account number?
Your unit has been assigned a unique 7-digit account number, which is based on your community association [005] and your condominium unit [0001 through 0120]. This account number appears on your address label and will be printed on all payment coupons
When will I receive a new payment book?
Payment books are mailed by mid-December only to those co-owners who are not using the automatic payment service. If you have recently purchased your home, please click Contact Us to request a new coupon book.
When will I receive the annual operating budget for the new fiscal year?
Budgets are typically mailed after the Board of Directors approval or by mid-December.
ADMINISTRATIVE INFORMATION
How do I contact the board of directors?
Simply click Contact Us. Your concerns, comments or compliments will be given to the Board of Directors. If you wish to address the Board of Directors in person, please request the day and time of the next scheduled board meeting.
How can I obtain the Master Deed and Bylaws?
Some documents may be available for review or print from Policies. All condominium documents including Master Deed & Bylaws, Amendments, and Restrictions were to be transferred from seller to purchaser at the time of closing. If you would like Herriman & Associates to provide copies of these documents, please contact our office. A fee will be charged for reproducing these documents.
Hint: These documents may have been given to you at your mortgage closing. You may wish to review your closing documents before ordering copies.
How can I change our Designated Voting Representative?
Click Service Forms. You can print, sign and mail the Designated Voting Representative form at any time. All co-owners receive this form prior to each annual meeting.
How can I change my emergency information on file?
Click Service Forms.
How do I file a complaint about my neighbor?
Please contact the police immediately if you are concerned about your personal safety.
If you wish to file a complaint with the Association, please submit your complaint in writing, not via e-mail. Herriman & Associates, Inc. will schedule a hearing and notify the (allegedly) offending co-owner. You will be asked to appear at a board or committee hearing to state your complaint.
How can I obtain proof of the Association’s insurance?
The Association’s insurance agent will provide proof upon request. Click Contact Us to request the name and phone number of the Association’s insurance agent.
Do I need any property insurance?
Yes, you cannot rely on the Association’s property casualty and liability insurance policies to cover your personal property or betterments or improvements of your condominium unit. You are urged to consult with your insurance agent.
Can I lease my unit to someone else?
If you are planning to lease your unit, a copy of the lease should be sent to Herriman & Associates, Inc. prior to signing. Herriman & Associates, Inc. reviews leases for the Association to assure that all leases and rental agreements state that tenants or non-co-owner occupants shall comply with all of the conditions of the condominium documents.
How can I get a new mailbox key?
Contact the Plymouth Post Office for a new lock and key for your assigned mailbox.
Can I change the exterior of my home?
There are restrictions relative to making modifications to the common elements – the exteriors of buildings, the common grounds and some interior building components. Visit Service Forms and complete a Modification Request. The Board of Directors must approve your request before you begin any modification.
Can I park on the street?
Parking is permitted only in designated areas. Vehicles may not be stored on the premises. Motorcycles and Commercial vehicles (but not limited to) are not permitted on the premises.
Will my pet be welcome at the Association?
Yes, but the Association requires registration of all pets and has certain restrictions regarding pets; They are also required to be registered with the City of Plymouth per city ordinance. Please refer to the Association’s Bylaws, Article VI, Section 5, for additional information. Dogs should be walked to the retention pond to relieve themselves, so as not to damage the common elements. Click Policies to print a Pet Registration form.
When will rubbish and recycled items be picked up?
Recyclables are collected on Tuesday and rubbish is collected on Mondays and Thursdays. The schedule is subject to change, confirm with management. Recycling bins for paper, plastic, tin and glass are available near the dumpsters. Please follow the directions on the totes when recycling. Cardboard boxes must be broken down prior to putting them into the recycling totes. You may incur a fine if items are just left by the dumpster. Contact Management if you need a special pickup of bulk items such as discarded appliances, furniture, mattresses or box springs, Contact Us,
MAINTENANCE INFORMATION
Should I change my exterior light bulbs?
Yes, the Association is not responsible to change burnt out bulbs on decks/balconies, or on the outside of the units.
How do I turn on/off my exterior spigot?
Interior valves need to be shut off every fall to prevent pipes from bursting. The shut off is a two step process – 1) turn off the interior shutoff valve, which is near the exit point to the outside and then 2) open the exterior spigot to allow remaining water to drain out and then shut it off. In the spring, simply reverse the process.
How do I turn on/off my lawn sprinkler system?
Do not attempt to turn on/off the lawn sprinkler system. Six (6) units have a shared utility component for the sprinkling system water shut-offs valves. The valves need to be shut off every fall and re-opened every spring. Co-owners at the following addresses will be advised when this is scheduled: 101 Pinewood Circle 131 Pinewood Circle 181 Pinewood Circle 111 Pinewood Circle 171 Pinewood Circle 193 Pinewood Circle Co-owners of these units may also be contacted for access to the unit in the event of a building emergency and/or to perform routine maintenance.
How do I request maintenance?
Click Service Forms. If the problem is the Association’s responsibility, we will assign the work to the Association’s maintenance department or to an approved vendor. In some cases, your request may be combined with other similar requests so that the work can be performed most efficiently. Associated cost may be charged back to co-owners for each Maintenance request made that is not the Association’s responsibility.
Why is my neighbor asking about my utility box?
Your unit may have some shared utility components for your building. This could include exterior or interior access for one or more of the following: gas meters, telephone panels, water shutoffs, sprinkler system shutoffs, sewer clean-outs, etc. You may be contacted for access to your unit in the event of a building emergency or to perform routine maintenance.