Click here for the complete Welcome Letter or select from one of the General, Financial, Administrative or Maintenance questions below.

GENERAL INFORMATION
Who governs the Association?
What if I have a serious emergency after hours?

FINANCIAL INFORMATION
Where do I send my association payments?
When will I receive a new payment book?
When will I receive the annual operating budget for the new fiscal year?
When is my association assessment payment due?
Can I have my monthly payments automatically deducted from my bank account?

ADMINISTRATIVE INFORMATION
How do I contact the board of directors?
How can I obtain the Master Deed and Bylaws?
How can I change our Designated Voting Representative?
How can I change my emergency information on file?
How do I file a complaint about my neighbor?
How can I obtain proof of the Association’s insurance?
Do I need any property insurance?
Can I lease my unit to someone else?
Can I change the exterior of my home?
Why can’t I park in the street?
Will my cat be welcome at the Association?
When will rubbish and recycled items be picked up?

MAINTENANCE INFORMATION
Should I change my exterior light bulbs?
How does my fire alarm work?
How do I turn on/off my exterior spigot?
How do I turn on/off my lawn sprinkler system?
How do I request maintenance?
Can I turn off my sump pump?

GENERAL INFORMATION

Who governs the Association?
A Board of Directors governs the Association. Directors are co-owner volunteers who have been elected by the Association membership. The day-to-day management is handled by our management agent:

Herriman & Associates, Inc.
41486 Wilcox Road, Plymouth, MI 48170-3104
734-459-5440 fax 734-459-0690
www.herriman.net

What if I have a serious emergency after hours?
Call 734-459-5440 at any time. A recording will provide you with the emergency pager number for the day. Herriman & Associates, Inc. will contact as soon as they receive your pager call.

FINANCIAL INFORMATION

Where do I send my association payments?
Three payment options are available – automatic deduction from your bank account, payment via on-line banking or payment with a check.

If you sign-up for automatic payment, your regular assessment payments will be automatically deducted from your bank account each month. Click Service Forms to print an ACH Debit Authorization – you can sign-up at any time.

If you pay via an on-line banking service, you must include the association’s name AND your account number (located at the bottom center of your payment coupon) in the “Pay To” line. Mail payments to the address below.

If you pay by check, mail your check AND your payment coupon to:

Eaton Estates Condominium Association
c/o Herriman & Associates, Inc.
P.O. Box 6409
Plymouth, MI 48170-0972

When will I receive a new payment book?
Payment books are mailed in mid-December only to those co-owners who are not using the automatic payment service. If you have recently purchased your home, please click Contact Us to request a new coupon book.

When will I receive the annual operating budget for the new fiscal year?
Budgets are typically mailed after the Board of Directors approval or in mid-December.

ADMINISTRATIVE INFORMATION

How do I contact the board of directors?
Simply click Contact Us. Your concerns, comments or compliments will be given to the Board of Directors. If you wish to address the Board of Directors in person, please request the day and time of the next scheduled board meeting.

How can I obtain the Master Deed and Bylaws?
Click Contact Us to request these documents. They will be copied for a fee and made available for pick-up. Please allow 2 days for preparation.

Hint: These documents were revised in 2003 and mailed to all co-owners in April 2003. If you purchased your unit after May 1, 2003, these documents may have been given to you at your mortgage closing. You may wish to review your closing documents before ordering copies.

How can I change our Designated Voting Representative?
Click Service Forms. You can print, sign and mail the Designated Voting Representative form at any time. All co-owners receive this form prior to each annual meeting.

How can I change my emergency information on file?
Click Service Forms.

How do I file a complaint about my neighbor?
Please contact the police immediately if you are concerned about your personal safety.

If you wish to file a complaint with the Association, please submit your complaint in writing, not via e-mail. Herriman & Associates, Inc. will schedule a hearing and notify the (allegedly) offending co-owner. You will be asked to appear at a board or committee hearing to state your complaint.

How can I obtain proof of the Association’s insurance?
The Association’s insurance agent will provide proof upon request. Click Contact Us to request the name and phone number of the Association’s Insurance agent.

Do I need any property insurance?
Yes, you cannot rely on the Association’s property casualty and liability insurance policies to cover your personal property or betterments or improvements of your condominium unit. You are urged to consult with your insurance agent.

Can I lease my unit to someone else?
If you are planning to lease your unit, a copy of the lease should be sent to Herriman & Associates, Inc. prior to signing. Herriman & Associates, Inc. reviews leases for the Association to assure that all leases and rental agreements state that tenants or non-co-owner occupants shall comply with all of the conditions of the condominium documents. The tenant information form can be found in Policies.

Can I change the exterior of my home?
There are restrictions relative to making modifications to the common elements – the exteriors of buildings, the common grounds and some interior building components. Visit Service Forms and complete a Modification Request. The Board of Directors must approve your request before you begin any modification.

Why can’t I park on the street?
The Association’s Bylaws prohibit on-going resident parking on all streets within the Association. Except for guests at a unit’s social event, parking is only permitted in your own garage or driveway.

Will my cat be welcome at the Association?
Yes, but the Association requires registration of all pets and has certain restrictions regarding pets. Click Policies to print a Pet Registration form.

When will rubbish and recycled items be picked up?
Rubbish and recyclables are picked up weekly. Recycling bins for paper, plastic, tin and glass are available from the Association’s rubbish collection service. If you need one of these bins Click Contact Us and request the name and phone number of the current bin provider. Presently all rubbish and recyclables are collected on Tuesday morning.

MAINTENANCE INFORMATION

Should I change my exterior light bulbs?
Unit owners must replace exterior light bulbs in the fixtures attached to your unit. The Association will only change the light bulbs in the street lamps. If you notice that a street lamp is not working, visit Service Forms to submit a maintenance request.

How does my fire alarm work?
If you see a fire, call 911 and leave your residence immediately. When a problem is detected by the alarm system there is a loud ringing of an alarm bell alerting all residents to leave the building. The building fire alarm system is NOT connected to the Plymouth Township Fire Department.

How do I turn on/off my exterior spigot?
Interior valves need to be shut off every fall to prevent pipes from bursting. The shut off is a two step process – 1) turn off the interior shutoff valve, which is near the exit point to the outside and then 2) open the exterior spigot to allow remaining water to drain out and then shut it off. In the spring, simply reverse the process.

How do I turn on/off my lawn sprinkler system?
Do not attempt to turn on/off the lawn sprinkler system. A contractor will need perform maintenance on this valve periodically. You will be notified when scheduled appointments are needed.

How do I request maintenance?
Click Service Forms.

Can I turn off my sump pump?
No. Each building has a sump pump installed in a unit to assist with the removal of ground water. If your sump pump stops operating, you can contact your plumber or you can click Service Forms to submit a maintenance request as soon as possible.