Welcome Letter – CCV I
Welcome Letter – CCV II
Welcome Letter – CCV III

GENERAL INFORMATION
Who governs the Association?
What if I have a serious emergency after hours?

FINANCIAL INFORMATION
Where do I send my association payments?
When will I receive a new payment book?
When will I receive the annual operating budget for the new fiscal year?
When is my association assessment payment due?
Can I have my monthly payments automatically deducted from my bank account?

ADMINISTRATIVE INFORMATION
How do I contact the board of directors?
How can I change our Designated Voting Representative?
How can I change my emergency information on file?
How do I file a complaint about my neighbor?
How can I obtain proof of the Association’s insurance?
Do I need any property insurance?
Can I lease my unit to someone else?
Can I change the exterior of my home?
Why can’t I park on the street?
Will my pet be welcome at the Association?
When will rubbish be removed?

MAINTENANCE INFORMATION
How do I request maintenance?
Why is my neighbor asking about my utility box?

GENERAL INFORMATION

Who governs the Association?
Each association has a separate Board of Directors that governs the Association. Directors are co-owner volunteers who have been elected by the Association membership. The day-to-day management is handled by our management agent:

Herriman & Associates, Inc.
41486 Wilcox Road, Plymouth, MI 48170-3104
734-459-5440 fax 734-459-0690
www.herriman.net

What if I have a serious emergency after hours?
Call 734-459-5440 at any time. A recording will provide you with the emergency pager number for the day. Herriman & Associates, Inc. will contact as soon as they receive your pager call.

FINANCIAL INFORMATION

Where do I send my association payments?
Three payment options are available – automatic deduction from your bank account, payment via on-line banking or payment with a check.

If you sign-up for automatic payment, your regular assessment payments will be automatically deducted from your bank account each month. Click Service Forms to print an ACH Debit Authorization – you can sign-up at any time.

If you pay via an on-line banking service, you must include the association’s name AND your account number (located at the bottom center of your payment coupon) in the “Pay To” line. Mail payments to the address below.

If you pay by check, mail your check AND your payment coupon to:

Country Club Village of Northville (I, II, or III) Condominium Association
c/o Herriman & Associates, Inc.
P.O. Box 6409
Plymouth, MI 48170-0972

When will I receive a new payment book?
Payment books are mailed at the end of each fiscal year to those co-owners who are not using the automatic payment service. If you have recently purchased your home, please click Contact Us to request a new coupon book.

When will I receive the annual operating budget for the new fiscal year?
Budgets are typically mailed after the Board of Directors approval or by the end of each fiscal year.

ADMINISTRATIVE INFORMATION

How do I contact the board of directors?
Simply click Contact Us. Your concerns, comments or compliments will be given to the Board of Directors.

How can I change our Designated Voting Representative?
Click Service Forms. You can print, sign and mail the Designated Voting Representative form at any time. All co-owners receive this form prior to each annual meeting.

How can I change my emergency information on file?
Click Service Forms.

How do I file a complaint about my neighbor?
Please contact the police immediately if you are concerned about your personal safety.

If you wish to file a complaint with the Association, please submit your complaint in writing, not via e-mail. Herriman & Associates, Inc. will schedule a hearing and notify the (allegedly) offending co-owner. You will be asked to appear at a board or committee hearing to state your complaint.

How can I obtain proof of the Association’s insurance?
The Association’s insurance agent will provide proof upon request. Click Contact Us to request the name and phone number of the Association’s insurance agent.

Do I need any property insurance?
Yes, you cannot rely on the Association’s property casualty and liability insurance policies to cover your personal property. You are urged to consult with your insurance agent. You have a responsibility to insure ceretain components of the real property as well and, depending upon your circumstances, you may have a liability for part or all of the Association’s deductible should you incur a casualty loss. See your community’s welcome letter for more information.

Can I lease my unit to someone else?
If you are planning to lease your unit, a copy of the lease should be sent to Herriman & Associates, Inc. prior to signing. Herriman & Associates, Inc. reviews leases for the Association to assure that all leases and rental agreements state that tenants or non-co-owner occupants shall comply with all of the conditions of the condominium documents.

Can I change the exterior of my home?
There are restrictions relative to making modifications to the common elements – the exteriors of buildings, the common grounds and some interior building components. Visit Service Forms and complete a Modification Request. The Board of Directors must approve your request before you begin any modification.

Why Can’t I park on the Street?
Street parking is prohibited within the Association. Parking is permitted in your own driveway, however, your vehicle should be moved for snow removal.

Will my pet be welcome at the Association?
Yes, but the Association has certain restrictions regarding pets; check your Bylaws.

When will rubbish be removed?
Rubbish is picked up weekly. The scheduled collection day is Wednesday. Click Contact Us if you have other questions.

MAINTENANCE INFORMATION

How do I request maintenance?
Click Service Forms.

Why is my neighbor asking about my utility box?
Your unit may have some shared utility components for your building. This could include exterior or interior access for one or more of the following: gas meters, telephone panels, water shutoffs, sewer clean-outs, etc. You may be contacted for access to your unit in the event of a building emergency or to perform routine maintenance.