What if I have a serious
emergency after hours?
Call 734-459-5440 at any time.
A recording will provide you with the emergency pager number for the
day. Herriman & Associates, Inc. will contact as soon as they
receive your pager call.
Financial
Where do I make my
association payments?
Three payment
options are available - automatic deduction from your bank account,
payment via on-line banking or payment with a check.
If you
sign-up for automatic payment, your regular assessment
payments will be automatically deducted from your bank account each
month. Click Service Forms
to print an ACH Debit Authorization - you can sign-up at any time.
If you pay
via an on-line banking service, you must include the
association's AND your account number (located at the bottom center
of your payment coupon) in the "Pay To" information.
Mail payments to the address below.
If you pay by
check, mail your check AND your payment coupon
to:
| The
Arbor Village Condominium Association |
| c/o Herriman & Associates, Inc. |
| P.O. Box
701880 |
| Plymouth, MI
48170-0972 |
Do
I need to order a
payment book?
Payment books are mailed in
mid-September to those co-owners who are not using the automatic
payment service. If you have recently purchased your home,
please click Contact
Us to request a new coupon book.
When will I receive the
annual operating budget for the new fiscal year?
Budgets are typically mailed
after the Board of Directors approval or in mid-September.
Administrative
How do I contact the board of
directors?
Simply click Contact
Us. Your concerns, comments or compliments will be
given to the Board of Directors. If you wish to address the
Board of Directors in person, please request the day and time of the
next scheduled board meeting.
How can I obtain the Master
Deed and Bylaws?
Send an e-mail
message to info@herriman.net
or click Contact
Us to request these documents. They will be copied for a fee and
made available for pick-up. Please allow 2 days for preparation.
Hint: These documents may have
been given to you at your mortgage closing. You may wish to review
your closing documents before ordering copies.
How can I change our
Designated Voting Representative?
Click Service Forms. You can print, sign and mail the Designated
Voting Representative form at any time. All co-owners receive this
form prior to each annual meeting.
How can I change my emergency
information on file?
Click Service Forms.
How do I file a complaint
about my neighbor?
Please contact the police
immediately if you are concerned about your personal safety.
If you wish to file a complaint
with the Association, please submit your complaint in writing, not
via e-mail. Herriman & Associates, Inc. will schedule a hearing and
notify the (allegedly) offending co-owner. You will be asked to
appear at a board or committee hearing to state your complaint.
How can I obtain proof of the
Association’s insurance?
The Association’s insurance
agent will provide proof upon request. Click Contact
Us to request the name and phone number of the
Association’s insurance agent.
Do I need any property
insurance?
Yes, the
Association's Bylaws require that you carry condominium homeowner's
insurance. The Association’s property casualty and liability insurance policies
will NOT cover your personal property or any improvements or
betterments to your unit. You are urged to consult with your
insurance agent.
Can I lease my unit to
someone else?
If you are planning to lease
your unit, a copy of the lease should be sent to Herriman &
Associates, Inc. prior to signing. Herriman & Associates, Inc.
reviews leases for the Association to assure that all leases and
rental agreements state that tenants or non-co-owner occupants shall
comply with all of the conditions of the condominium documents.
How can I get a new mailbox
key?
Contact the Canton Post Office
for a new lock and key for your assigned mailbox.
Can I change the exterior of
my home?
There are restrictions relative
to making modifications to the common elements - the exteriors of
buildings, the common grounds and some interior building
components. Click Service Forms
and complete a Modification Request. The Board of
Directors must approve your request before you begin any
modification.
Will my cat be welcome at the
Association?
Yes, but the Association
has certain restrictions
regarding pets; see Article VI, Section 5 of the Bylaws. One
domesticated animal may be housed within a unit upon written
approval by the Board of Directors. Click Contact
Us to request a Pet Registration form.
When will rubbish be removed?
Rubbish and
recyclables are picked up weekly. Click Contact
Us to request the specific day of the week.
Maintenance Information
Should I change my exterior
light bulbs?
Your porch light
bulbs are your responsibility. The Association will change
exterior light bulbs on the brick entrance ways periodically.
Why
do I have a fire alarm?
Fire alarms are
installed in every unit for the safety of all residents in your
building and community. If you see a fire, call 911 and
leave your residence immediately. The fire alarm system is
tested annually and all residents must provide access to their
unit for this mandatory fire alarm test.
How do I turn on/off my
exterior spigot?
Interior valves need to be shut
off every fall to prevent pipes from bursting. The shut off is a
two step process - 1) turn off the interior shutoff valve, which is
near the exit point to the outside and then 2) open the exterior
spigot to allow remaining water to drain out and then shut it off.
In the spring, simply reverse the process.
How do I turn on/off my lawn
sprinkler system?
Do not attempt to turn on/off
the lawn sprinkler system. A contractor will need perform
maintenance on this valve periodically. You will be notified when
scheduled appointments are needed.
How do I request maintenance?
Click Service Forms.
Can I turn off my sump pump?
No. Each unit has a sump pump
installed to assist with the removal of ground water. If your sump
pump stops operating, click Service Forms
to submit a maintenance request.
Why is my neighbor asking
about my utility box?
Your unit may have some shared
utility components for your building. This could include exterior
or interior access for one or more of the following: gas meters,
telephone panels, water shutoffs, sprinkler system shutoffs, sewer
clean-outs, etc. You may be contacted for access to your unit in
the event of a building emergency or to perform routine maintenance.
